His expertise covers import/export compliance, classification, denied party screening, free trade agreements (FTA), and foreign trade zones (FTZ). Rich excels in integrating complex systems to create seamless, automated solutions that enhance efficiency, ensure compliance, and drive business success. As Vice President of Client Experience at Copper Hill, Rich is dedicated to building strong partnerships, tailoring solutions to meet each client’s unique needs, and helping businesses maximize the value of their GTM investments. His passion for customer success ensures that every engagement delivers long-term impact and strategic advantage.