Part Search #
CH Connect Part Search provides users with on-demand access to classification and FTA qualification details. Users can search up to 200 parts at a time by either copying and pasting a list or manually entering part numbers. Once the search is initiated, results are displayed across four collapsible sections: Classification, Country of Origin, US FTA, and EU FTA. To refine the output, users can apply filter criteria that tailor the results to specific needs.
After reviewing the results, users have the option to export a copy of the data. The exported file will include separate tabs for each section that contains results. If a broader dataset is needed beyond the 200-part limit, users should refer to existing data feeds or file-sharing methods already in place.
To perform a new search, users can reset the current view and enter different part numbers.
Classification Results will provide Status, Part Numbers, Description and Classification Type for all records. HTS will populate when a Classification Type has been completed.
The possible statuses are:
Complete: The HTS for the part/classification type combination has been determined and is available for use. If the item is intangible, the HTS field will display “Intangible” without an HTS.
In Progress: The part/classification type combination has been requested and is being worked by the Copper Hill team.
Closed: It was determined that the part/classification type combination was no longer required. If now required, please submit a classification request.
Country of Origin Results will show based on Manufacturer Affidavits (MA). Once an MA has been processed by the Copper Hill team, the status will show as Determined and the County of Origin will be displayed in results. The possible statuses are:
Determined: The part is recognized, MA is completed, and County of Origin has been provided.
Obsolete: The part is recognized but is no longer being manufactured by the vendor.
DNR (Do Not Recognize): The vendor does not recognize the part number and is unable to respond.
US FTA Detail Results will show a record per FTA completed. The possible statuses are:
Eligible: The part has been determined to be eligible for the given FTA/vendor combination.
Not Eligible: The part has been determined to be not eligible for the given FTA/vendor combination.
Obsolete: The part is recognized but is no longer being manufactured by the vendor.
DNR (Do Not Recognize): The vendor does not recognize the part number and is unable to respond.
EU FTA Detail Results will show a record per FTA completed. Records for EU and GB trade agreements will show in this section.
The possible statuses are:
Eligible: The part has been determined to be eligible for the given FTA/vendor combination.
Not Eligible: The part has been determined to be not eligible for the given FTA/vendor combination.
Obsolete: The part is recognized but is no longer being manufactured by the vendor.
DNR (Do Not Recognize): The vendor does not recognize the part number and is unable to respond.
Request Screen #
Depending on the services selected for mutual clients, users will either see “Classification” or “Broker” in the Request Type field. Where the Request Type field shows “Classification,” users submitting broker requests must select “Broker Request” from the Request Origin drop-down.
Request Type: Classification #
CH Connect allows a requestor to request support from the Copper Hill team and view the status of submitted requests. To begin, choose Request from the menu, then click + New Request in the right-hand corner, and enter the request details.
Classification Request fields include:
Request Name: Required. Provide a name for the request. Project name, PO number or shipment number are common examples.
Additional Notification Addresses: Optional. Specify additional email addresses of recipients to be notified when the request is complete.
Request Origin: Required. The request origin represents the workload/process driving the classification request. Select “Broker Request” from the drop-down.
Broker Request (workload related to active border-cross activity, typically used by brokers)
Due Date: Optional. Indicate the date in which the HTS code is required. Shipment arrival date, for example.
Entry Number/Project: Optional. Provide Entry Number for the request. For US entries, follow the format of FilerCode-EntryNumber-CheckDigit
Reference Attachments: Optional. Include documents that are pertinent to the request. These documents may include invoices, BOLs, or other reference material.
Click Next to proceed.
Populate part details by manually adding rows, copying and pasting from another source, or importing a completed template. To copy and paste part details, manually add a row. Once pasted, the grid will automatically expand to accept all rows of data.
Click + Add before populating information.
As part details are added, validations occur. Hover over row and/or cell error icons to view details on the error. All validation errors must be resolved before submitting the request. Utilize the orange arrow to fill down information in a column.
Part Number: Required. If no part number is available, refer to Broker SOP to determine a unique identifier. If no other unique identifier is determined, use the magic wand icon to generate one.
Part Description: Required.
Classification Type: Required. Drop-down of possible options.
Client Plant: Optional. Populate the client plant location.
Notes: Optional. Include any relevant information to assist with the request.
Technical Contact: Optional. Provide email address(es) that can be reached out to for additional technical information.
For items that do not have a part number, such as prototype or non-production items, click on the wand to generate a unique part number. If a template is imported into the request screen, a part number will be generated for those rows where no part number was specified.
To delete a row, check the selection box of the row you want to delete & select the ellipsis menu for delete to become available.
To delete all rows, check the header selection box and all rows will highlight. Select the ellipsis menu to delete all selected rows.
Filter on validation errors to find rows that need updates. Part Number, Descriptions, & Classification types are available for filtering large data submissions.
After all applicable details are entered and all validation errors have been resolved, submit the request.
Request History: Classification #
On the Request History screen, view the statuses of submitted requests. Click on the arrow within a specific request row to view line level statuses and details.
Quickly see if a request is Open, In Progress, or Complete. If partially complete, request status will show In Progress, but count will update to show how many line level records have been completed.
Click on the arrow within a specific request row to view line level status and details.
Classification codes will display in the Result column as request lines are complete.
Export results or filter records by status.
Request Type: Broker #
CH Connect allows a requestor to request support from the Copper Hill team and view the status of submitted requests. To begin, choose Request from the menu, then click + New Request in the right-hand corner, and enter the request details.
Broker Request fields include:
Entry Number: Required. Provide the entry number for the request.
Additional Notification Addresses: Optional. Specify additional email addresses of recipients to be notified when the request is complete.
Broker Company Name: Required. Provide the broker company name.
Importer of Record: Required. Provide the importer of record number.
Country of Import: Optional. Provide the 2-digit ISO code for the country of import.
Due Date: Required. Provide the date in which a response is required.
Estimated Arrival Date: Optional. Provide the estimated arrival date of the shipment.
Release Date: Optional. Provide the release date of the shipment.
Reference Attachments: Optional. Include documents that are pertinent to the request. These documents may include invoices, BOL, or other reference material.
After applicable details are entered, click Next to proceed.
Populate part details by manually adding rows, copying and pasting from another source, or importing a completed template. To copy and paste part details, manually add a row. Once pasted, the grid will automatically expand to accept all rows of data.
Click +Add before populating information.
As part details are added, validations occur. Hover over row and/or cell error icons to view details on the error. All validation errors must be resolved before submitting the request.
Part Number: Required. If no part number is available, refer to Broker SOP to determine a unique identifier. If no other unique identifier is determined, use the magic wand icon to generate one.
Part Description: Required.
Classification Type: Optional. Select classification type if classification support is needed.
Additional Request Types: Optional. Drop-down of possible options. Select one or more request types based on information needed. *Optional if Classification Type is filled out.
MID: Optional. Add code if applicable. *Required if FTA support is needed.
Country of Origin: Optional. Add country of origin associated with the part. *Required if ADD_CVD support is needed.
Notes: Required. Include any relevant information to assist with the request. Technical Contact: Optional. Provide the email address for designated contact.
Use the drop-down to select one or more request types. Additional Request Type is not required if Classification Type is filled out.
To delete a row, check the selection box of the row you want to delete & select the ellipsis menu for delete to become available.
To delete all rows, check the header selection box and all rows will highlight. Select the ellipsis menu to delete all selected rows.
Filter on validation errors to find rows that need updates. Part Number, Descriptions, and Classification types are available for filtering large data submissions.
After all applicable details are entered and all validation errors have been resolved, submit the request.
Request History: Broker #
On the Request History screen, view the statuses of submitted requests. Click on the arrow within a specific request row to view line level statuses and details.
Quickly see if a request is Open, In Progress, or Complete. If partially complete, request status will show In Progress, but count will update to show how many line level records have been completed.
Click on the arrow within a specific request row to view line level status and details.
If classification was requested, classification codes will display in the Result column as request lines are complete.
Export results or filter records by status.
Request Completion #
In addition to real-time status updates available through CH Connect, requestors will receive an email notification once the Copper Hill team completes a request. This message is sent to the requestor and any additional contacts provided during submission.
The email will come from noreply@copperhill.com, so be sure to add it to your safe sender list. An attachment included with the message will contain detailed line-level results for the request.
